Webinar: Future Care Web Summit 2021

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  • Regular price $360.00


Webinar: Wednesday, January 27, 2021, at 1:00 PM - 2:30 PM Eastern

  • Top Health Industry Issues of 2021 and Policy Outlook
  • What Health Insurance Providers Need to Know for 2021
  • The Strategic Pricing Imperative for 2021
  • On-Demand Sessions: Biden's Policy Agenda and SDOH Investing; Health Plan Cybersecurity Trends

Webinar Faculty: Crystal Yednak, Senior Manager, PwC Health Research Institute; Ingrid Stiver, Senior Manager, PwC Health Research Institute; Natalie Trebes, Director, Health Plan Research, Advisory Board; Chris Sukenik, Principal, BDC Advisors

On-Demand Faculty: John Gorman, Founder and Chairman, Nightingale Partners; Alaap B. Shah, Member of the Firm, Epstein Becker Green

Need a Printable Form? Download a registration form you can fax or mail.


What does the remainder of the pandemic, and what does a Post-COVID-19 world hold for healthcare? What are the key healthcare business issues and trends for 2021, and what is the policy outlook under a Biden Administration that will impact you and your organization, and how can you best position for them? Attend the Nineteenth Annual Future Care Web Summit, which addresses these topics and more.

Crystal Yednak and Ingrid Stiver of PwC’s Health Research Institute will take us through the post-election healthcare policy outlook under the Biden Administration, that may offer an improved outlook comes in the face of key uncertainties, as well as policy risks that will be more pressing in the next four years compared to the last four. They will also examine the top health industry issues for the coming year, discussing how the healthcare industry is expected to face the uncertainty of 2021, building resilience for long-term survival by developing its own forecasting systems, reshaping business portfolios post-pandemic for financial stability and growth, and creating a more nimble, modern supply chain.

The Advisory Board's Natalie Trebes will outline how health insurance providers currently hold a unique position of stability that translates to a window of opportunity to shape the health care landscape. Health insurance providers must take stock of their desired long-term role in the industry, and how they want to shape the industry around them. Natalie will: review how Covid-19 changed the health care landscape changed in 2020—and which of those changes will last; examine the key implications from the Presidential election and Supreme Court ruling; and evaluate the opportunity health plans have to drive innovation that leads to stronger product offerings.

Chris Sukenik, of BDC Advisors will discuss pricing strategy in the Post-COVID-19 consumer market. Healthcare is on the verge of a new era of price transparency and a value revolution for providers, health plans and patients. Price transparency mandates imposed by the U.S. Department of Health & Human Services will require providers and health plans to develop comprehensive pricing strategies tailored to their specific market positions, financials and operational objectives. These new rules require unprecedented levels of transparency of negotiated rates, which will have far-reaching impacts on the healthcare system now and in the post-COVID-19 healthcare market. Providers and health plan executives should fully understand how their organizations will be affected and how best to prepare to take advantage of this looming disruption. Whether or not legal challenges the rules are successful, the market is moving toward greater transparency of price, quality and service, so providers and health plans should proactively prepare.

What's more, the Future Care Web Summit offers two on-demand video faculty sessions covering: 2021 Outlook: Biden's Policy Agenda and SDOH Investing; and Health Plan Cybersecurity Trends and Risk Management Response Preparations.

Position yourself for 2021 and Post-COVID healthcare in the new decade by attending the Nineteenth Annual Future Care Web Summit. The event includes a featured 90-minute live webinar, two additional faculty on-demand video sessions plus more.

Webinar Agenda

Wednesday, January 27, 2021
1:00 p.m. to 2:30 p.m. Eastern 
(10:00 a.m. - 11:30 a.m. Pacific)

  • 1:00 pm - 1:30 pm  Top Health Industry Issues of 2021 and Policy Outlook - Crystal Yednak, Senior Manager, PwC Health Research Institute; and Ingrid Stiver, Senior Manager, PwC Health Research Institute
  • 1:30 pm - 2:00 pm  State of the health plan in 2021 - Natalie Trebes, Director, Advisory Board   
  • 2:00 pm - 2:30 pm  The Strategic Pricing Imperative - Chris Sukenik, Principal, BDC Advisors

On-Demand Sessions & More

On-Demand faculty video presentations:

  • 2021 Outlook: Biden's Policy Agenda and SDOH Investing - John Gorman, Founder and Chairman, Nightingale Partners (60 minutes)
  • Health Plan Cybersecurity Trends and Risk Management Response Preparations - Alaap B. Shah, Member of the Firm, Epstein Becker Green (58 minutes)

Plus other Web Summit features including an exclusive Future Care e-poll

Registration Details

  • Individual Registration: $295
  • Individual Registration and Post-event materials - Includes webinar video and presentation pdf file: $340 for attendees
  • Post-event materials for non-attendees - Includes webinar video and presentation pdf file. Available after the event: $360

Register above or download a registration form. You can also register by phone: 209.577.4888. Corporate Site licensing also available. We look forward to your attendance!

MCOL Premium members attend the Future Care Web Summit as a benefit of their membership. Non-members can learn about MCOL Premium memberships and sign-up..

Need a Printable Form? Download a registration form you can fax or mail.

Cure for the Common Webinar

In addition to the main faculty presentation, this event includes a fun whiteboard drawing format opening video, a brief moderated faculty interview, and concluding live audience questions and answers. The day before the event, you'll receive login information, including downloadable companion presentation slides.

Just after the event, you'll receive a follow-up request for feedback, also offering an opportunity to provide any final questions that can be forwarded to the faculty. Also, if you need support before, during or after the event, you can contact HealthcareWebSummit staff at any time.

Learning Objectives

After attending this webinar, attendees will be able to:

  • Consider the post-election healthcare policy outlook under the Biden Administration
  • Examine the top health industry issues for the coming year
  • Contemplate how Covid-19 changed the health care landscape changed in 2020—and which of those changes will last
  • Evaluate the opportunity health plans have to drive innovation that leads to stronger product offerings
  • Prepare for consumer market movement toward greater transparency of price, quality and service by developing a thoughtful, comprehensive approach to strategic pricing
  • Receive briefings on key 2021 topics including Biden's Policy Agenda and SDOH Investing; and Health Plan Cybersecurity Trends and Risk Management Response Preparations.
  • Engage in interactive learning through online question submission, attendee feedback and opportunity for post-event follow up questions.

Who Should Attend

Interested attendees would include:

  • C-Suite Executives, and Administrative staff
  • Legal, Government Relations and Regulatory executives and staff
  • Strategic, Planning, and Policy executives and staff
  • Transformation, Integration and Innovation executives and staff
  • Finance executives and staff
  • Provider Network and Contracting Executives and staff
  • Social Determinants of Health executives and staff
  • Population Health executives and staff
  • Medical Directors
  • Sales, Marketing and Business Development executives
  • Operations executives
  • Business Intelligence, Analyst and Research executives and staff
  • Consultants and other interested parties
 Attendees would represent organizations including:
  • Health Plans and Insurance Companies
  • Hospitals and Health Systems
  • Life Sciences Organizations
  • Provider Networks
  • Medical Groups
  • Accountable Care Organizations
  • Community Based Organizations
  • TPAs and Employers
  • Associations, Institutes and Research Organizations
  • Government Agencies
  • Care Management Organizations
  • PBMs
  • Solutions Providers and Vendors
  • Financial Institutions
  • Media and other interested organizations


Crystal Yednak

Crystal Yednak
Senior Manager
PwC Health Research Institute

Crystal Yednak is a senior manager with PwC’s Health Research Institute and leads HRI’s analysis of regulatory and legislative affairs impacting providers and payers.

In 15 years as a journalist whose work has appeared in major publications such as the The New York Times, the Chicago Tribune and Crain’s Chicago Business, Yednak reported on health policy and its impact from a variety of perspectives. She followed state government efforts to expand Medicaid, profiled the winners and losers in a shifting provider landscape and chronicled patient experiences in the healthcare system. At the Tribune, Yednak uncovered corruption involving the state’s healthcare facilities planning board and the governor’s office.

Prior to joining PwC, Yednak conducted research and wrote thought leadership pieces for a number of companies and nonprofit organizations. Yednak is a graduate of Northwestern University.

Ingrid Stiver

Ingrid Stiver
Senior Manager
PwC Health Research Institute

Ingrid Stiver is a senior manager at PwC's Health Research Institute. HRI is a dedicated research group that provides new intelligence and perspective on major health-related business issues. Ingrid leads HRI's analysis of major trends impacting health insurers, employers and providers.

A former consultant in PwC's assurance practice, Ingrid has returned to PwC after a five-year hiatus in which she held positions at Catholic Health Initiatives (CHI) and the Denver Health Medical Plan. At CHI Ingrid worked in the Institute for Research & Innovation where she focused on streamlining the administrative aspects of clinical trial start up and ongoing trial management for CHI's hospitals and provider practices. Most recently Ingrid worked for the Denver Health Medical Plan overseeing large group employer and individual products.

Ingrid earned her undergraduate and graduate degrees in accounting from the University of Denver and holds an active CPA license in the state of Colorado.

Natalie Trebes

Natalie Trebes
Health Plan Research
Advisory Board

Natalie Trebes is a director for the Health Plan Advisory Council within the Advisory Board's Research division. In her work with health plans, she has led research on value-based contracting, member experience, risk adjustment, and Medicaid managed care.

She previously served with the Advisory Board’s Oncology Roundtable research program, conducting research on cancer patient experiences and preferences as well as lung and prostate cancer centers of excellence.

Prior to joining the Advisory Board, Natalie worked as a national security network analyst at Lawrence Livermore National Laboratory, and later worked with the Bundled Payments for Care Improvement initiative at the Center for Medicare and Medicaid Innovation. Natalie graduated from the University of Southern California with bachelor’s degrees in biological sciences and international relations. She also holds a master of public policy from Duke University.

Natalie's areas of expertise include Medicaid managed care, risk adjustment, value-based contracting, member experience, utilization behavior, network management, provider partnerships, dual-eligible beneficiaries, and community partnerships.

Chris Sukenik

Chris Sukenik
BDC Advisors

Chris Sukenik is a Principal with BDC Advisors. He is a proven consulting leader and trusted advisor to senior healthcare executives with a focus on provider and payer healthcare markets.  Chris has extensive experience in enterprise strategy, payer contracting strategy and value-based contracting initiatives.  His areas of focus include:

  • Enterprise Strategy
  • Payer Contracting Strategy
  • Value-Based Contracting Initiatives
  • Managed Care Pricing Strategy
  • Managed Care Organization Design
  • Accountable Care Organization and Design
  • Strategic Affiliations

His recent experience includes serving as an advisor to academic medical centers including Mass General Brigham, Mount Sinai Health System, University of Chicago, University of Miami, and Weill Cornell Medicine.  He has also worked with community health systems including Providence Health System, BayCare Health System, Trinity Health and Baptist Health South Florida.

Prior to BDC Advisors, Chris was a consultant with Navigant focused on driving operational improvements for health systems and physician groups.

Chris received a Master of Business Administration at the Tuck School of Business at Dartmouth College, where he was named an Edward Tuck Scholar with Distinction.  He graduated summa cum laude from Wake Forest University with Bachelor degrees in Finance and French.

John Gorman

John Gorman
Founder and Chairman
Nightingale Partners

John Gorman is Founder and Chairman of Nightingale Partners, and is the Founder and former Executive Chairman of Gorman Health Group, at the time the industry’s leading consulting practice which spawned almost a dozen entrepreneurial ventures in government health programs.

John’s work focuses on Medicare, Medicaid, and Affordable Care Act strategy, governance, and turnaround of distressed health plans. Prior to founding the firm, John served as Assistant to the Director of Health Care Financing Administration’s (HCFA, now CMS) Office of Managed Care, where he provided day-to-day management and served as the external liaison for the Medicare and Medicaid managed care programs.

During the 1993 debate on national health care reform, John was chief lobbyist on health care financing issues for the National Association of Community Health Centers, an organization of federally-funded primary care clinics for the medically underserved. John’s career in Washington began as Press Secretary and Staff Director for U.S. Representative John Conyers, Jr. (D-MI), then Chairman of the Government Operations Committee.

John serves on the Board of Directors of Henry Ford Health System’s Health Alliance Plan in his birthplace of Detroit, MI, and serves as a Senior Advisor to Premier, Inc., the hospital purchasing cooperative, on Medicare Advantage and Medicaid matters.

Alaap B. Shah

Alaap B. Shah
Member of the Firm
Epstein Becker Green

Alaap B. Shah is a Member of the Firm in the Health Care and Life Sciences practice, in the firm's Washington, DC, office. Mr. Shah advises clients on privacy, cybersecurity, and data protection laws and regulations; Advises on cybersecurity and data breach matters; Advises clients on health care fraud and abuse matters and government investigations relating to health information technology; and Counsels clients on digital health and data asset management strategies and related compliance issues.

His work focuses on defense and counseling of health care entities on legal and regulatory compliance issues around privacy, cybersecurity, and data asset management. He has extensive experience with legal issues related to health information technology, big data analytics, and digital health strategies. He provides compliance counseling, establishes and evaluates compliance programs, conducts privacy and security risk assessments, establishes compliant contracting strategies to build trust networks, and responds to data breaches.

 Mr. Shah is a Certified CSF Practitioner, a designation given by the Health Information Trust Alliance (HITRUST), an organization that provides training to develop and maintain effective security programs for health care and life sciences companies that comply with security laws, regulations, and standards, including HITECH, HIPAA, PCI, JCAHO, CMS, ISO, NIST, and various other federal, state, and business requirements. He is also recognized by the Healthcare Information and Management Systems Society (HIMSS) as a Certified Professional in Healthcare Information and Management Systems (CPHIMS).  Mr. Shah is also recognized by the International Association of Privacy Professionals (IAPP) as a Certified Information Privacy Professional in the United States.

 Mr. Shah began his legal career at Epstein Becker Green. Before rejoining the firm in October 2017, he served as Senior Counsel and Chief Privacy and Security Officer at an oncology membership society where he strengthened enterprise-wide privacy and security, helped establish a big data initiative focused on improving quality of care by harnessing cancer patient medical information, and built data sharing trust networks among the oncology community.

During law school, Mr. Shah worked with the U.S. Department of Health and Human Services (DHHS), Office of General Counsel, where he provided legal counsel and support to all agencies and programs under the Public Health Division of DHHS.